Spa Etiquette

Five star experience

Arrival Time
We invite all guests to arrive 15 minutes prior to your scheduled appointment(s). This will allow you time to relax, unwind and enjoy our lounge area. Please note there is a brief Health History form for all new guests to complete.

Reservations & Cancellations
We have reserved this time especially for you, our valued client. In the event that you are unable to keep your appointment(s), please notify us within 24 hours for individual bookings and 48 hours for group bookings to avoid being charged for the scheduled service. There is a 25% charge for cancellations made less than 24 or 48 hours in advance. If you are arriving late for your appointment(s), we will do our best to accommodate the remainder of your treatment, however, original prices will apply.

What to Wear & Bring
All guests are provided with a personal locker to use during your spa stay; however, we suggest that you leave any valuables at home. Premier Medical Spa cannot be responsible for lost or damaged articles. During your treatments at Premier Medical Spa you will be professionally draped at all times, ensuring your comfort and privacy.

Cell Phones
In consideration of other guests and to fully enjoy your time at Premier Medical Spa, we ask that all cell phones and pagers be turned off prior to arrival.
In order to maintain our relaxed and tranquil atmosphere we ask that children not be brought into the spa.

Parking
Free parking is available at all Premier Medical Spa locations.